1. Shipping Coverage
We currently offer domestic shipping across Pakistan. For bulk or B2B clients, international shipping may be arranged upon request and agreement.
2. Order Processing Time
- Standard Orders: Processed within 5–7 business days after confirmation.
- Custom or Large Orders: Processing time depends on design complexity and order volume. Estimated delivery timelines will be communicated during quotation.
Note: Processing time excludes weekends and public holidays.
3. Shipping Methods
We use reliable courier and cargo services for safe and timely delivery, including:
- TCS / Leopard Courier / M&P
- Local freight carriers for bulk or heavy equipment
- Customer-arranged pickups (upon request)
4. Delivery Timeframes
- Local Deliveries: 2–4 business days after dispatch
- National Deliveries (other provinces): 4–7 business days
- International Deliveries: Time varies based on destination and shipping method
5. Shipping Costs
- Shipping charges depend on order size, weight, and destination.
- Shipping cost will be shared during quotation or invoicing.
- Free shipping may be available for select bulk or contract orders (based on agreement).
6. Tracking Orders
Once your order is dispatched, we will provide:
- A tracking number, if applicable
- Courier contact details
- Estimated delivery date
7. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit:
- Report the issue within 48 hours of delivery attempt.
- We will coordinate with the courier to resolve the issue.
- If eligible, we will issue a replacement or refund as per our Refund Policy.
8. Pickup Option
Customers can request to collect orders directly from our facility in Kohat by prior arrangement.
9. Contact Us
For shipping-related inquiries or special delivery requests:
📞 0341-5581954
📧 nijabgul57@gmail.com